Under consumer law, Vulgarlang must issue a refund to users if there is a “major” issue with the application. A major issue means that the product is very different from the description or sample, or that the product is broken in a way that cannot be repaired. In the event that a feature of Vulgarlang app is broken, we will endeavour the fix the problem before issuing a refund.
Under consumer law, consumers are not entitled to a refund if they simply changed their mind. We typically will not honour a change of mind in order to prevent people from using the program for what they need and then using this excuse in bad faith.